Tutorials

The Purpose Canvas

This canvas is the core of Lean Service Design. It’s used to answer the question of „why“, the purpose of your project. The Purpose Canvas is divided into a business and a customer side and condenses the insights gained with the People...

The People Canvas

With today’s post we start a series to introduce the five main canvases of Lean Service Design: People, Purpose, Opportunities, Ideas and Experiments. As shown in the post about the structure of LSD, a service design process should ideally...